Privacy Policy

At Oday Handmade, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.odayhandmade.com and make purchases from our store.

1. Information We Collect

Personal Information

When you place an order or create an account, we collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

Automatically Collected Information

When you visit our store, we automatically collect:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing communications (with your consent)
  • Improve our products, services, and website experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze site usage and customer behavior

3. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, email service providers, and other third-party services that help us operate our business
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Personalize your shopping experience
  • Enable essential site functionality

You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing through trusted providers
  • Regular security assessments
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at the details provided below.

7. International Data Transfers

We are based in Turkey and serve customers internationally. Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Marketing Communications

With your consent, we may send you marketing emails about our products, special offers, and updates. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us directly
  • Updating your account preferences

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Oday Handmade
Email: odayhandmade@gmail.com
Website: www.odayhandmade.com

14. Legal Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including GDPR (for European customers), KVKK (Turkish Personal Data Protection Law), and other relevant regulations in the jurisdictions where we operate.